Privacy Policy
At Fuzzy Calm, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
If you have any questions regarding this Policy and our privacy practices you can contact us through the contact page on our website.
Collecting personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. As part of the buying and selling process, when you purchase something from us, we collect the personal information you give us such as your name, address, contact number and email address.
When you browse our store, we also automatically receive your computer’s IP address in order to provide us with information that helps us learn about your browser and operating system.
If you purchase a product from us, your card information is not held by us. It is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Who has access to your information?
Any details given to Fuzzy Calm or kept within Fuzzy Calm are under no circumstances given out or shared with anyone other than the service providers who help us provide our services and fulfill our contracts with you eg. shipping partners.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We may use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Changes
We reserve the right to modify this privacy policy at any time, so please review it frequently. We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.
Last updated: September 2021